Addition, FAW Car continuous improvement in service quality and to enhance the value of the goods. Through continuous expansion of channels, the expansion of service outlets, the sales terminal closer to consumers, for consumers to enjoy the services to create a convenience. Improve services in the network, FAW Car and technical training through professional management to improve service quality, ensuring that customers receive attentive butler service.
compared to sales growth, enhance the reputation of its own brand even more surprises. Under the authority of the automobile quality survey released by JD Power, achieved better results. The report also shows that domestic brands and international brands, the gap between the quality of new cars down to the smallest over the years, the quality of Chinese brands are growing. Thus, China's independent brands getting better, Yuezhanyueyong.
In the past the year 2010, China's automobile market a full year sales of up to 18,060,000 of the proud, once again create the largest market performance, China has firmly secured the position of the world's automotive powers.
underestimated the power of word of mouth, while sales growth in the harvest, Pentium excellent product quality have been widely recognized by consumers. In 2010, the annual JDPower Pentium B70 in China Initial Quality Study released report, won the the highest rating in this market segment. Sales of FAW Pentium satisfaction score of 828 ranks in the forefront of the industry, this achievement representing an increase of three order of precedence; service satisfaction from 2009 to 814 points increased to 822 points, ahead of industry average , shoulder to shoulder many joint-venture brands. At the same time, service sales and customer master rate has increased dramatically, faster implementation of the scheme was 100%, 50% maintenance efficiency, sheet spray dry grinding operation 60% efficiency, customer master the rate of increase 5.79%. These data not only show the Pentium in 2010, effectively harvest the fruits of the years, but also to the Pentium in the next road to be more encouraged by the progress, added with more confidence.
Pentium fully illustrated the success of not only the quality and performance of the Pentium FAW has been recognized by the user, but also that the Pentium in the user up and down a great effort to maintain. It is precisely because the gold reputation, the Pentium is possible in 2010, fluctuating environment, is still done
outstanding performance and reputation of the acquisition, the key is derived from the supremacy of the FAW Pentium excellent product performance details, FAW Pentium always carry details of the competition has always been throughout the product development. You know, the details of the cost of competition is competition and technology, innovation competition, but also coordination of all aspects of competition. In fact, often due to the great accumulation of detail, a brand of natural as well. The better brands, manufacturers more attention to detail. A brand of excellent quality, fine detail is no doubt a manifestation of their high quality.
2010, the overall competition in the automobile market, its own brand was heavily shackled, FAW Pentium with Win in wisdom and courage, the annual sales reached 132,000 units, up nearly 60%, far beyond all expected sales of 120,000. Meanwhile, the market share grew 1.3 percentage points, and nearly twice the industry growth rate of growth in the passenger car market leader.
from the current point of view, China's own brands increased sales and growing reputation, is a welcome signal the development of China's automobile industry, we have reason to believe that with its own brand as a whole for the better, the outstanding representatives of their own brands - a high-quality steam Pentium preferred status will be recognized more and more consumers, which ushered in a more brilliant performance and reputation.
as outstanding representatives of their own brands, FAW 2010 also ushered in the Pentium performance and reputation of the double harvest.
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