iPhone 4 handset failure is not an isolated phenomenon

 IT Times Book Royal

Recently, Wang told this newspaper reflect the community, the new handset purchase iPhone4 suddenly headset to function calls.

for this sudden The reporters found that, iPhone4 handset failure is not an isolated phenomenon.

journalists came together with Wang Plaza is located in Nanjing West Road, tomorrow, the third floor of Apple Authorized Service Provider Division, the staff first asked whether Wang's iPhone4 been to the water and see if there are problems headphone jack. When these two are excluded, the staff said it might be a software conflict caused by the need to reset the phone, but after resetting the phone software, photos, contacts will be empty.

in by Wang's permission, after-sales have begun to re-set this When the phone is fully restored to factory condition, service personnel tried to use it to receive calls several times, the situation is no better, when it concluded that a hardware problem. However, Wang's phone has passed the

After a child, Wang got repaired Catalog and download the software, the process is very complicated, and my heart is still  .

In fact, the same as the Wang case as well. Reporters in Baidu search Has a high popularity of the Apple forum, Some users said iPhone4 arrived hand to find the problem, users

reporters His first film with the reporter confirmed that due to non-mobile phone, then said, If journalists can not be resolved after phone reset, should be sent to service providers at the repair.

lawyers say

Yunting lawyer said, iPhone4's hot cause its tight supply and demand, companies should put a good quality, in contrast carefully selected suppliers, the factory good quality to control, while reducing the cost of aftermarket manufacturers, on the other hand reduce the risk of deterioration of its brand reputation.

for this event, he believes consumers want access to apply for compensation if the legal level, at this stage, the court made the Assembly the conclusions of indirect damages. He advises consumers not to rely too much on a certain item or a certain brand of products, high prices equal to the quality of this theory should not be blindly followed.

(Yunting, the Shanghai state law firm, legal consultants newspaper rights lawyer)